At She Home & Gift, we aim to provide a secure and convenient checkout experience. This Payment Policy explains our accepted payment methods, payment processing, pricing, and related terms.
1. Accepted Payment Methods
We accept major payment methods available through our checkout, including:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
Other payment methods displayed at checkout, where available
Available payment options may vary depending on checkout eligibility and payment provider availability. Please review the payment options displayed during checkout before completing your order.
2. Currency
All product prices and transactions are displayed in United States Dollars (USD) unless otherwise stated.
If your payment account uses a different currency, your bank or payment provider may apply its own currency conversion rate or additional fees.
3. Payment Processing
Payment must be successfully authorized before an order can be processed. Once your order is placed successfully, you will receive an order confirmation by email.
In some cases, additional verification may be required by your payment provider before a transaction is approved.
4. Pricing and Sales Tax
Product prices are displayed on the relevant product pages. Applicable sales tax is calculated and displayed at checkout based on the shipping destination and relevant tax requirements.
Please review your order summary before completing your purchase to confirm the final amount payable.
5. Payment Security
Payments are processed through the payment providers and checkout services available on our website. Payment information is handled according to the applicable security and privacy practices of those providers.
She Home & Gift does not intentionally request full payment card details through ordinary email or customer support messages.
6. Payment Declines and Issues
- If your payment is declined or fails to process, please:
- Verify that your payment details are entered correctly.
- Confirm that your card or payment account is active and has sufficient available funds.
- Check with your bank or payment provider for any restrictions.
- Try another payment method available at checkout.
If the issue continues, contact your payment provider or our customer support team for assistance.
7. Order Cancellations and Refunds
Cancellation requests should be submitted within 24 hours of placing an order. Requests are subject to the order's processing status and confirmation by our customer support team.
Approved refunds are processed according to our Return and Refund Policy and returned to the original payment method, unless otherwise required by applicable law or agreed through an authorized alternative process.
After a refund is processed, the time required for the funds to appear in your account may depend on your bank or payment provider.
8. Contact Information
If you have questions about payments, checkout issues, or refunds, please contact us:
She Home & Gift
400 E Locust St, Unit 8 Des Moines, IA 50309 United States
Email: support@shehomegift.com
Phone: +1 515-333-1281
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM
We appreciate your business and thank you for shopping with She Home & Gift.